GENERAL TERMS AND CONDITIONS
This website, found under the www.UnlimitedCrystals.com URL, is operated by Pinnacle Trading Services Ltd, Unit 107-108 Kingspark Business Centre, 152-178 Kingston Road, New Malden, Surrey, KT3 3ST, United Kingdom.
Throughout the site, the terms “we”, “us” and “our” refer to Unlimited Crystals (Pinnacle Trading Services Ltd).
The Pinnacle Trading Services Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
You should read these Terms carefully before using the Site. By accessing or using this Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. All new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
PRICES AND PAYMENT
The prices of the Goods are accurate at the time of publication on our Website. Our prices are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. The price for each item excludes delivery charges. The total purchase price, including delivery charges (if any) will be displayed in the Buyers shopping cart prior to confirming the order.
You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.
After the order is received the Seller shall confirm by email the details, description and total price paid for the Goods.
Where payment is made by bank transfer, goods will be dispatched when the funds have cleared. Oversea's clients must pay all bank charges in full before goods will be dispatched.
The Seller reserves the right to periodically update prices and stock availability on the Website which cannot be guaranteed for any period of time and can be changes without notice. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order. The Seller reserve the right to substitute out of stock items with similar unless otherwise stated.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
The Seller reserves the right to withdraw any goods from the Website at any time.
The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.
PLACING AN ORDER
By visiting the Website and placing an order (via this website) you will be deemed to have read, understood and agreed to these Terms & Conditions.
All orders for Goods shall be deemed to be an offer to Unlimited Crystals to purchase the goods detailed in your order. We reserve the right to refuse service to anyone for any reason at any time. Once you have placed an order we will send you a confirmation email that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email. If an order is cancelled, any payment made for the products will be refunded in full.
A contract between you and Unlimited Crystals for the sale of our products will only exist once an order has been accepted, processed and despatched to you.
Your item will be despatched usually in 2-3 working days. We will confirm by e-mail once your item has been shipped.
Your credit/debit card/PayPal account will be authorised and charged when your order is placed and processed. This does not affect your statutory rights.
You understand that your content after placing an order (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.
We endeavour to display through this website all items we have available. We aim to hold stock whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted.
Please refer to our Returns Policy here. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, and with the original packaging. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights and are earrings. Return of an item is at your own cost unless the item is faulty.
For further details please read our Return Policy.
If you wish to cancel an order you must contact us within 1 hour of your purchase as this maybe within our working hours and our packers maybe processing your order promptly.
If a shipping label has already been printed and paid for.
We can refund the cost of the order but we may not be able to refund the shipping charges.
PRODUCT AND SERVICES
The seller reserved the right to limit the quantities, change the descriptions of products or product pricing of any products or services that we offer anytime without notice, at the sole discretion of us.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products. The weight and measurements of our Goods are approximate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Gift Vouchers can be exchanged for merchandise at Unlimited Crystals, online at www.unlimitedcrystlas.com, by phone on 0203 763 6833, and in our showroom. Gift Vouchers cannot be exchanged or refunded for cash. Gift Vouchers can be used towards the purchase of goods at a higher price than its face value upon payment of the difference. Unlimited Crystals is under no liability for replacement or refund should vouchers be lost, stolen, damaged or destroyed whether they have been redeemed or not. Furthermore, we reserve the right to refuse any vouchers that have been modified, damaged or defaced. Gift Vouchers are only valid with a unique serial number on the reverse.
ACCOUNT & PERSONAL INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so we can complete your transactions and contact you as needed.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses (l) to copy, reproduce, sell, distribute, modify or create derivative works from this website in any manner.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
DISCLAIMER & LIMITATIONS OF LIABILITY
The limitations of liability in these conditions shall apply equally for the benefit of Unlimited Crystals and any other associated company of Unlimited Crystals Ltd as if references to Unlimited Crystals included references to each such associated company.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
While Unlimited Crystals uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Unlimited Crystals will not be responsible for any errors or omissions or for the results arising from the use of such information. While Unlimited Crystals takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
The information presented on this website is not a substitute for professional medical or psychological advice and care. The authors of this material do not dispense medical advice or prescribe the use of stones as a form of treatment for medical or psychological conditions. Readers should regularly consult a physician and seek professional medical advice about any physical, medical, psychological, or emotional matters that may require diagnosis or medical attention. This information is not intended to be used to diagnose, treat, cure or prevent disease. The information discussed on this website regarding the metaphysical properties of stones is intuitively derived and has not been scientifically evaluated. Readers are advised to view this information as speculative in nature, and to evaluate it in light of their own experiences. Unlimited Crystals intent is only to offer information of a general nature to help readers in their spiritual quest for higher consciousness and well-being. In the event that you use any of this information on this website for yourself, Unlimited Crystals assume no responsibility for your actions.
Unlimited Crystals does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Unlimited Crystals nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Unlimited Crystals or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
Further, Unlimited Crystals will not be responsible nor liable for your use of any other websites which you may access via links within this website. Unlimited Crystals does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Unlimited Crystals. The entire liability of Unlimited Crystals under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Unlimited Crystals will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Unlimited Crystals may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Unlimited Crystals.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
No part of this Site is intended to constitute advice and the Content of this Site should not be relied upon when making any decisions or taking any action of any kind.
We accept no liability for all and any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Site or any information contained therein, to the maximum extent permitted by law You should be aware that You use the Site and its Content at Your own risk.
COPYRIGHT AND TRADEMARK
The Unlimited Crystal website contents including logo, pictures, designs, photographs, text written and other materials) are the copyright trademark or registered trademark of Unlimited Crystal or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Unlimited Crystal; and
Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
Pinnacle Trading Services Ltd (Unlimited Crystals) Unit 107-108 Kingspark Business Centre, 152-178 Kingston Road, New, Malden, Surrey, KT3 3ST. Registered in England.
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